Website maintenance and technical support services
Website MAINTENANCE & SUPPORT
Get a free consultation on technical support for your website
We offer
Support for websites and web applications from a technical standpoint. We will enhance functionality, add content, eliminate bugs, optimize speed, and defend against DDoS and virus attacks.
Time & pricing
The cost of technical support and website development is $70 per hour based on T&M terms, or $350 per month for website support and administration.
Individual website support services
When website maintenance and administration is needed
Timely support of the web resource can ensure its optimal operation and performance. Regular software updates, load monitoring, data backup, and problem resolution help prevent failures and downtime, providing convenience and reliability to users.
Website management also contributes to security and protection against hacking and cyberattacks. Regular security updates, monitoring for malware and suspicious activity, setting access rights, and encrypting data help prevent information loss and maintain user trust.
In addition, website maintenance services optimize website performance and improve the user experience. This includes optimizing the page load, improving navigation, fixing errors, and improving website performance. This leads to higher user satisfaction, an increase in conversion rates, and business expansion.
In addition, website maintenance services optimize website performance and improve the user experience, including optimizing the page load, improving navigation, fixing errors, improving website performance. Monthly maintenance increases user satisfaction, conversion rates, and business expansion.
Our website support services are based on a long-term relationship with each client. We help solve technical problems and answer questions about the website, its services, and integrations. We also make sure that they work correctly. Our guiding principles:
- Observance of deadlines. We evaluate the assignment and complete it on time.
- Transparency. Report on completed tasks at the end of the month.
- Reliability. Middle-to-senior level of developer proficiency.
- Management. Account manager’s authority over task completion.
What you get with website support
Enhanced Performance
With our Expert Website Maintenance & Support, we ensure your website works at its best. Enjoy faster loading times, easy navigation, and a responsive design that gives visitors a memorable experience that encourages them to stay on your site and make a purchase.
Unwavering Security
We make sure that your website stays safe from cyber attacks. Regular security updates, vulnerability assessments, and strong firewalls keep your valuable data and your users' information secure, which builds your audience's trust and credibility.
Time and Resource Savings
Our dedicated team handles technical maintenance, so you don't have to. Focus on your business goals while we take care of updates, backups, and fixing problems. This streamlined approach lets you get the most work done and waste the least amount of time & resources.
Search Engine Excellence
Not only are we good at maintenance, but we also know how to make your website work better for search engines. Follow SEO best practices to stay ahead of the competition. This will lead to higher search engine rankings, more organic traffic, and more online visibility.
We have been maintaining websites and providing support since 2015
2.7x
SEO traffic increase
220%
SEO revenue increase
55%
Conversion rate increase
75%
Qualified leads increase
* The average results that we provide.
Clients, projects
Morinda (USA)
Idustrial City
Motic (USA)
Safe Space
MLP
Larger Box (GE)
NTC Bakor
Mobius
Iteco
DEGA
CVP Clinic
Freight Village
GDP Quadrat
Renne Group
Ice Land
Since 2015, we have completed more than 120 projects. We are cooperating with Toby Award winner Construction Alliance, the largest "A" class warehouse owner in Europe, MLP, and the US manufacturer of scanners for digital pathology, Motic, and more than 50 companies have succeeded with us.
our clients
CVP Clinic
The CVP Clinic is a network of cosmetology clinics represented by the well-known equipment manufacturer, Melsytech. We created a lead generation system, a corporate website and elevated the brand to the top of the market.
MLP Web App
We developed a web app to manage 2 million+ square meters of warehouse properties. Editing tenants, assigning spaces, rental data analysis in one place.
Ambar App
We developed an online storage management service and integrated it with the warehouse WMS system, building up all processes for client service operations.
Motic
Created a series of landing pages for Motic, a manufacturer of precision scanners and software for laboratories and hospitals around the world, headquartered in the United States.
IC Park
Nowadays, Industrial City is a brand that encompasses several industrial parks with modern warehouses. We have been promoting the brand since the start of construction. The project was awarded the international ProEstate & Toby Awards 2019.
MLP
MLP is the largest owner of class A warehouses in Europe, the company owns more than 2 million m2 of warehouse space. Since 2017, MLP has maintained a minimum warehouse vacancy with the help of a well-established marketing system.
Ambar
Ambar is a subsidiary business unit of our customer. We launched a new brand in a competitive self-storage market from an idea and led it to the market leaders in a year.
GK NEO
GK NEO is a construction company that builds commercial real estate. We developed a corporate name, a logotype and brand look, and a website with a presentation of the projects.
We have completed more than 120 projects. Get more case studies.
Advantages of site maintenance and administration services
We offer responsive and interactive technical support to enhance your website's functionality and elevate user satisfaction. Our support services are customized to cater to individual business requirements, ensuring a smooth and user-friendly experience that boosts conversion rates. UWINDI's comprehensive technical support solutions enhance a website's search presence, organic traffic, and overall digital performance.
Sustained Performance
Regular updates, optimizations, and fixes are essential to maintaining the high-performance standards your visitors expect. A well-functioning website ensures seamless navigation, quick load times, and intuitive user interfaces, resulting in positive user experiences that encourage longer stays and increased conversions.
Security Reinforcement
Cybersecurity threats are a persistent concern. Ongoing maintenance involves vigilant monitoring, identifying vulnerabilities, and promptly applying security patches. By avoiding potential risks, you can protect your valuable data and visitors' sensitive information, preserving your brand's integrity and customer trust.
Content Freshness
A static website can appear stagnant to both users and search engines. Regularly updating your content through blog posts, news articles, or product updates demonstrates your relevance and commitment to providing valuable information. Search engines favor active and fresh content, contributing to improved rankings and increased organic traffic.
Technology Compatibility
As technology advances, users access your website through various devices and browsers. Ongoing maintenance ensures your website remains responsive and compatible, providing a consistent experience across different platforms. This inclusivity enhances user satisfaction and engagement.
SEO Optimization
Search engine algorithms favor websites that consistently update and optimize their content. Ongoing maintenance allows you to refine SEO elements such as meta descriptions, keywords, and alt tags, making your website more discoverable by search engines and attracting a wider audience.
Data Backups
Unexpected data loss can be catastrophic. Regularly backing up your website's data ensures that critical information is retrievable in case of server failures, malware attacks, or accidental data deletion. This safety net guarantees business continuity and minimizes downtime.
User Trust
A well-maintained website reflects professionalism and reliability. When visitors encounter an up-to-date, error-free, and visually appealing site, they are more likely to trust your brand, engage with your content, and make informed purchasing decisions.
Optimal Speed
Speed is crucial in today's fast-paced online environment. Continuous performance optimization, including image compression, caching, and code minification, keeps your website loading quickly. Improved loading times reduce bounce rates and keep users engaged, positively impacting your conversion rates.
Stay Ahead of Competitors
The digital landscape is competitive, and staying current with design trends, user expectations, and technological advancements positions your brand as an industry leader. Regular maintenance allows you to adapt swiftly and maintain an edge over competitors.
Cost Efficiency
Preventive maintenance is more cost-effective than dealing with significant issues due to neglect. By addressing potential problems proactively, you avoid the expenses associated with emergency fixes or complete overhauls.
We are focused on building a manageable digital marketing system and creating a sustainable competitive advantage for our client that allows to multiply profit and grow business.
How do we approach to website support and maintenance
Our technical support services are based on various skills designed to make websites run smoothly. We are great at design, ensuring our brand is consistent, strategic communication, and coordinating projects. Because UWINDI has a team of dedicated experts, we can offer a wide range of specialized technical support services. We offer a unique approach with our in-house branding, visual design skills, strategic UX implementation, advanced custom web development tools, careful troubleshooting methods, thorough analytics, and holistic digital marketing strategies. This method lets us give clients a personalized and effective technical support solution managed and carried out by a team of technical support experts who work for us.
Uwindi's mission is to help our clients progress and succeed in their digital projects by using innovative technical support strategies, specialized skills, and new technology. WE DO — YOU WIN.
Meet our team
People are the most important asset of any company. Our team consists of specialists with more than 10 years of experience in their own field.
Meet the team
Konstantin Tyesov
Managing Director
Slava
Head of Web Development
Andrew
Ad Traffic Manager
Jenny
Content Creator
Oly
Graphic Designer
July
Content Creator, Photographer
Download Website Maintenance and Support Checklist for free
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Website maintenance & techical support services pricing
- T&M supportSupport based on tasks and hours.10070$
- Improve functionality, and integrate services. We also provide graphic design, content creation, text writing, and marketing consulting based on the number of hours needed.
- Monthly supportWebsite monthly maintenance.from350$
- Technical support of the site, hosting, integrations, CMS and module updates, bug fixes, and viruses. Regular revisions, adding new content, texts, and photos to the site.
Examples of hourly support works
- Hosting & domain settingsYou have decided to create, for example, a slider or gallery or make a new contact form or display an online calculator - we can help develop a new element. We will design your site's style and do the layout and programming of the component to ensure its functionality on the site.
- Virus removalYour site has been hacked and you need to search and eliminate viruses? We will analyze and search for malicious scripts on the server, in files and folders of your site. We detect, including hidden and mimicry under the usual code viruses that can transmit personal data of your users. If your site is slow, it is also a reason to think about it - perhaps there is a virus on your site, which loads additional processes on the server and slows down the site.
- Fixing bugs or errorsConflict of scripts on the site - quite a common situation. When errors appear on your site, but you do not understand the reason - we will help you to solve the issue and find the problem. The most common situation is when the program code of different modules or CMS-system conflicts. We do debugging and find the cause, discuss it with you and eliminate it so that your site works well.
- Creating new elementsConflict of scripts on the site - quite a common situation. When errors appear, but you do not understand the reason - we will help to solve the issue and find the problem. The most common situation is when the program code of different modules or CMS-system conflicts. We do debugging and find the cause, discuss it with you and eliminate it so that your site works well.
- API integrationsIntegration of third-party services with the site or, for example, integration and customization of online payment on the site, as well as the connection of the site to the CRM system - the most popular technical tasks with which our agency works. We will help you in the shortest possible time to integrate the necessary services for the site.
- Updating CMS & modulesIt's no secret that your content management system (CMS) and website modules must be updated regularly. Why? Site security and performance must be ensured. Developers of CMS and modules in their updates release new functionality and improve the security system of their solutions. For example, suppose there is a new malicious code to which the CMS system site is vulnerable. In that case, it is essential to timely update to the latest version to remove the risk of breaking the site's malicious code. Otherwise, you risk losing important data, so restoring the site will cost more than preventing such problems.
- Configuring web analyticsAre you running ads and need to install scripts on your site and set up goal tracking? We will help you. We will install Google Analytics scripts on your website, set conversion goals for application forms and calls, and set up intermediate goals such as video views. Subsequently, advertising specialists can customize remarketing and retargeting by micro-targets.
- Loading speed optimizationAre you facing the problem of slow site speed? Do not hurry to panic. In such a situation, it is crucial to understand what is the cause of the slow loading speed of the site and pages. Based on our experience, widespread problems are as follows: settings on hosting, not enough space on the server, high load on the database, your use of jpeg images in high resolution, external codes and scripts in the site header, and so on. Problems and causes of slow performance can be a significant number. We conduct comprehensive performance testing and make a list of necessary work to optimize the site.
- Mobile adaptationIf your website does not display correctly on mobile devices, you can trust us to improve its adaptability. We will check the display of the site on all existing resolutions and finalize the site's layout. We also do adaptive layouts from scratch - the cost of work depends on the complexity and the number of pages to be adapted.
- Interactive map developmentWould you like to place an interactive map on your website, showing, for example, real estate objects and their vacancy? We can help you with this - we program interactive online maps with automatic synchronization of objects with the CRM system. For example, if a manager concludes a deal and sells a real estate object, the object's status on the website will change from vacant to sold object.
- Writing and publishing articlesA professional copywriter writes a series of articles for your website, and a content manager places them on the site. We fill the site pages, the blog's article section, and services pages with unique thematic content. Content creation and filling the site pages are crucial in promoting your resource, its development, and attracting new customers. Content attracts targeted traffic (visitors) to the site. A well-designed and filled website always looks more attractive to the target audience. The better your content and articles answer questions, the more customers you have.
- Data backupBacking up your site means regularly creating copies of your site, site files and database, FTP accounts, and other essential parameters. Timely backups of data and files will let you feel at ease and not worry that something will happen to your site one day and it will be impossible to get it back. We make manual copies and store them on remote secure servers and separate physical media. Copies of your site and data are made on three independent sources to ensure maximum data integrity.
- Website maintenanceWhat website system administration includes is the support of the website itself and its modules; setup and support of online servers that work together with your website; setup and support of hosting; support of SSL certificates to ensure secure connection protocol via https://; solving any issues with technical support of web services, hosting, CRM, online chats and so on. We fully take care of the administration of your web infrastructure monthly, fix errors promptly and resolve all issues with third-party solution providers for your business.
- E-commerce maintenanceA modern online store contains many modules and processes that may require attention from time to time. We provide hourly and monthly support for online stores, ensure the functionality of modules, install the latest updates, finalize the checkout and payment process, and integrate and support online payment services. You can safely do business and sales, and we will take over the complete technical administration of the online store.
Frequently Asked Questions (FAQ) about Website Maintenance & Support
Why is website maintenance important?
Website maintenance is vital to ensure your online presence remains effective. It prevents downtime caused by technical glitches, enhances security to protect your data and users, and maintains a seamless user experience that keeps visitors engaged and encourages conversions.
How often should I update my website?
The frequency of updates depends on your website's complexity and your business's needs. Generally, we recommend monthly content updates to keep your information fresh, and regular software updates to maintain security and compatibility.
What security measures are included in your maintenance service?
Our maintenance service encompasses proactive security practices. We perform regular security scans to identify vulnerabilities, apply security patches promptly, and implement firewalls to shield your website from potential cyber threats.
Can you optimize my website for search engines?
Certainly. Our SEO optimization services focus on improving various aspects of your website. We update meta tags, optimize content for relevant keywords, enhance website speed for better user experience, and ensure your site adheres to SEO best practices.
What if my website goes down unexpectedly?
In the event of unexpected downtime, our technical experts are ready to diagnose and address the issue swiftly. We perform thorough troubleshooting and implement solutions to minimize disruption and restore your website promptly.
How do you ensure my data is safe during maintenance?
We prioritize data security by regularly backing up your website data and files. These backups are stored off-site, ensuring that your critical information remains safe. In case of unforeseen issues, we can quickly restore your website to a previously working state.
What if I have a specific request for my website's maintenance?
We understand that each business has unique requirements. Our maintenance plans are customizable, allowing us to tailor our services to your specific needs. Just let us know your preferences, and we'll create a plan that aligns perfectly with your goals.
Do you offer customer support in case I have questions?
Absolutely. We provide responsive customer support to address any queries you may have about your website's maintenance, updates, or performance. Our experts are available to assist you throughout the maintenance process.
Can you help me improve my website's performance and speed?
Yes, we prioritize website performance optimization. Our services include techniques such as image compression, browser caching, and code minification to enhance loading times, leading to a better user experience and improved search engine rankings.
How do I get started with your website maintenance and support services?
Getting started is simple. Reach out to us through our contact form or give us a call to discuss your needs and goals. We'll guide you through the process, recommend the best maintenance plan for your website, and ensure a seamless transition to our comprehensive services.
Why companies trust us for website support & maintenance
Are you looking for a reliable partner to help your business make money through maintenance and development? We're here to help you out! Just look at the facts:
- We have been providing digital marketing services since 2015.
- We are among the top 50 contextual advertising agencies.
- Over 30 letters and reviews from clients.
- Over 120 projects completed.
- Generate over 35,000 leads per year for clients.
- 8 new brand development and market launch.
- Officially certified as marketing communications experts.
- Jury members of International Advertising Festival, the Silver Mercury.
- Jury members of the Runet Rating Competition where we estimate top industry web apps and sites.
- Members of the Marketing Guild, RASO and ARDA.
- Participated at industry and international conferences: ProEstate, Warehouses, etc.
- 20+ publications in scientific and industry journals “Sales Management”, “Internet Marketing”, “Marketing and Marketing Research”, “Advertising. Theory and Practice”, “Marketing in Russia and Abroad”, “Sales Management”.
- We have developed our own web app for performance-marketing and SEO, increasing the ROI of online advertising (traffic analytics, call-tracking, lead-tracking, A-B site testing, multi-landing).
- We have proven expertise in warehouse and commercial real estate, logistics and transportation, manufacturing, industrial equipment, engineering, construction services, esthetic medicine, charitable foundations, education, e-commerce, finance, and B2B services.
Testimonials: check what other companies says
See the testimonials of our customers. We have completed 120+ projects for over 50 companies in real estate, manufacturing, logistics, construction and other segments.
We had to manually record information about all our properties and tenants, and Excel spreadsheets became a nightmare for us. Thanks to the developed application, we now have to spend less time entering and analyzing data, and our managers get all the data they need to track tenants' rental status. We suggest UWINDI as a group of professionals in web application development and business process automation for business tasks.
Ilya Pronichkin, Head of Tenant Relations Department, MLP
Mr. Tesov and the Uwindi team have given us great support. Based on our very positive experience, we will definitely expand the areas of our cooperation. As for Mr. Tesov's personality, I would like to highlight his proactive, responsible approach, his impressive professional background in digital marketing and his ability to solve tasks quickly and smoothly within a tight deadline. I am happy to recommend Mr. Tesov and the Uwindi team in the fields of digital marketing and web development and look forward to further cooperation.
Jojo Dea, Marketing Manager
It was a tough goal for us to relaunch our business and rebuild a new site since we lost access to the old version. Moreover, the results of our previous advertising efforts were poor. With the Uwindi team, everything has changed. They did a great job, rebuilt our website, and created profitable digital advertising, which now allows us to develop our business and ensure stable growth.
Evgenia Filimonova, CMO, CVP CLinic
We contacted Uwindi to promote our educational services and products. The Uwindi team improved the outcome of our paid advertising and multiplied the ROI of our investment in Google Ads. PPC has become the most efficient channel for our business. Since the beginning of our cooperation, we have almost tripled our revenue and the number of our clients. We are in the process of opening offices in various locations and rapidly expanding our business in the education market. We are very satisfied with the cooperation with Uwindi team for several years and appreciate the competent PPC ad management.
Alexander Efremov, CEO, Iteco
With the support of the Uwindi agency, we effectively launched a new brand called Ambar and a brand-new storage solution. Because of Uwindi's marketing strategy and advertising management, we get over 500 potential customers every month. Ambar has become a profitable business unit and helped us exceed the company's all-time record for revenue.
Natalia Belova, CEO, Ambar Warehouse
Since 2018, the Uwindi agency has been responsible for our marketing. The agency's team has helped us introduce our brand to the warehouse market and build sales for our recently constructed commercial parks. We sold almost all the blocks of the first park after 7 months of advertising! We also won the 2019 ProEstate & Toby Awards as a result of a broad marketing campaign.
Andrey Zaslavsky, Strategic Development Director, Industrial City Park
The result of the marketing project has exceeded our expectations! We receive rental requests for our Class "A" warehouse complexes on a daily basis, and both the number and quality of requests have increased significantly. As a result of our cooperation, we have achieved an absolute rental record for all warehouses of up to 97%.
Gleb Belavin, Deputy CEO, MLP
The agency's professionals created a marketing proposal, a website and placed advertisements as part of our cooperation. The result was that within the first few days of lead generation, we were receiving leads and calls and even signed a contract with a new client. Today, our warehouse is full of clients. The Uwindi agency has changed the way we look at Internet advertising. Now we know that in the right hands, this tool is one of the most powerful for business development.
Sergey Smirnov, CEO, Iceland
We thank Uwindi agency for great marketing services for our brand. Now we have a stable digital marketing system that helps us to attract new customers, quickly expand our business and fill the warehouse terminals.
Alena Tarasevich, CEO, Amet Technologies, Minisklad