We developed an online storage management service and integrated it with the warehouse WMS system, building up all processes for client service operations.
Project date: 2021
Web App · UI/UX · Support
This project is the next step in our successful cooperation with the customer. The goal was to increase the profitability of our warehouse space, which we had already filled with B2B clients through paid advertising.
No one in the big warehouse segment wants to deal with small entrepreneurs and individuals who usually store 1–10 pallets. Such customers are forced to rent a self-storage unit, which is significantly more expensive than a space at a big-box warehouse.
Therefore, we decided to develop a web app for individuals who want to store own belongings in a Class "B" warehouse.
We designed the logic of using the service by the user, designed the interface, and created a handy home page with filtering of belongings. The back-end part of the project was implemented on the Laravel platform.
We also integrated the FIAS address database, online payments, the CRM system, registration and authorization via SMS, and the delivery system with tracking cargo.
One of the most important and complex parts of the project was the integration with the warehouse management system via API: application registration, cargo status, storage agreement payment, synchronization of cargo space photos, shipment and delivery applications, and the output of the operations history. As a result, the processes for handling cargo in storage within the online service were completely automated.
A new web application allows individuals to manage the storage of personal belongings, order delivery, make payments, see uploaded photos by storekeepers, and order loading and unloading services. The web app is also integrated into the customer's IT system and allows for the automation of a large number of storage, processing, and delivery operations in the warehouse.
A new web app solved the main problem of processing many small orders in a large warehouse of 12,000 m3, designed for large pallet space owners. Thus, our customer obtained a new automated business unit, which increased the payback of the premises by over 3 times and reduced maintenance costs.
With the support of the Uwindi agency, we effectively launched a new brand called Ambar and a brand-new storage solution. Because of Uwindi's marketing strategy and advertising management, we get over 500 potential customers every month. Ambar has become a profitable business unit and helped us exceed the company's all-time record for revenue.
Natalia Belova, CEO, Ambar Warehouseopen a letter