WordPress Website Maintenance Services & Care Plans

WordPress maintenance includes core and plugin updates, backups, security, uptime monitoring, performance tuning and fixes when something breaks. On a Uwindi care plan it also includes managed hosting, DNS and SSL, premium plugin licenses, business email setup, emergency site and database recovery and monthly content edits. Extra work is estimated first and billed at $90/h on Care or $70/h on Care Plus. The plan cards above show what changes between Care and Care Plus.

With Uwindi you pay $150/month for Care or $250/month for Care Plus, and that includes hosting and premium plugin licenses. Prime starts from $350/month for WooCommerce, membership and LMS sites, and Enterprise from $500/month. A site we didn’t build pays a one-time $300 Transfer & Onboarding. There’s no contract: cancel with 30 days’ notice.

We treat your website as sales infrastructure, not a ticket queue. The US-based team that has delivered 120+ projects since 2015 manages your hosting, updates and security, with our own project management and no white-label handoffs. And we stay for years: we learn your business, bring ideas, and connect the site to SEO, ads and lead tracking when you need them. Hosting, licenses, security and backups come on one invoice, and you keep full admin access.

A care plan isn’t for you if you want everything — SEO, ads and new features — bundled into one small flat fee. We don’t work that way, because the work is done by a team. It’s also not a fit if you need a single one-off repair or the cheapest update-only service: we only change sites under an active plan, and we work best with clients who want a long-term technical partner.

Before you hire a website maintenance provider, compare what’s included, not the headline price. Ask who hosts the site, how often backups run, whether updates are tested on staging, who fixes what an update breaks, how many hours it takes to respond when the site is down, and what happens when you leave. We publish all of it on this page: the plan cards, response times per plan, and exit terms of 30 days’ notice with full backups and documentation.

Website maintenance is the scheduled work that keeps your website running: website updates, backups, security scans, and uptime checks. Website support is the response when you need a person: a broken form, a content edit, a question, or a site that’s down. Many providers sell the two separately. A Uwindi care plan puts both on one invoice together with the hosting: Care and Care Plus include hosting, licenses, maintenance, security, monthly edit hours, and set response times, from $150/month. Regular requests get a first response within 24 hours on Care and 12 hours on Care Plus.

You can maintain your website yourself if you have time for routine website maintenance: running updates, testing the site after each one, managing backups and security, and fixing what breaks. Most business owners would rather not. A WordPress site without managed updates doesn’t stay still — it degrades, and recovering from one compromise costs more than a year of care. A plan pays off once the site brings in leads.

Care ($150/month) covers a standard WordPress business site: hosting, licenses, security, weekly backups, updates, bug fixes, emergency recovery and 1 hour of edits a month. Care Plus ($250/month) adds daily backups, staging, a monthly performance review, Rybbit analytics, vendor support, API troubleshooting, 2 hours of edits and faster response: under 12 h for regular requests, under 6 h for critical issues. We recommend Care Plus for sites running ads.

Yes. Managed hosting is included in Care and Care Plus, together with domain, DNS, SSL and server configuration. For a site we didn’t build, the one-time $300 Transfer & Onboarding covers the technical audit and the migration to infrastructure we manage. Sites on AWS or a VPS, or with a Laravel or headless backend, are covered by Enterprise: from $500/month, custom quote.

Yes. Our page speed optimization service is part of every care plan, not a separate project. Care includes caching, CDN and image optimization. Care Plus adds a monthly review of Core Web Vitals, plugin overhead, image sizes after content updates and database health. When we manage the entire stack, we target 95–100 on Google PageSpeed. TalentCompass, a WordPress site on our monthly support, scores 100/100 on high-performance hosting.

We fix it as part of your plan. After updates we run post-update checks, and anything that worked before and broke is a bug, so the fix is included. If needed, we restore the site from backup, because emergency site and database recovery is in every plan. Care Plus adds a staging environment to test updates before they go live. New features and design changes are extra work, estimated first and billed at $90/h or $70/h.

A site that is down is a critical issue: we respond within 12 hours on Care and 6 hours on Care Plus, 24/7. Critical issues also include broken checkout or forms, a security breach, data loss, payment failures, server crashes and SSL problems. Response time means first acknowledgment, and you get progress updates until the issue is resolved. Uptime is monitored 24/7, and you can reach us by email, phone, WhatsApp or the client portal.

Yes, if the site is on a Uwindi care plan. A security breach is a critical issue: first response within 12 hours on Care and 6 hours on Care Plus, with emergency site and database recovery included. Every plan also runs malware scanning, a WAF, DDoS mitigation and login protection. If your site isn’t with us yet, we don’t do one-off fixes or cleanups: we audit it first and explain what moving it onto a care plan involves.

Yes. After the free website audit, taking over a site we didn’t build starts with a one-time $300 Transfer & Onboarding: a full technical audit, migration to our infrastructure, monitoring setup and access provisioning. Then the site runs on the care plan that fits. A&O came to us after another contractor’s Elementor page underperformed; we rebuilt it on WordPress and still maintain it. If the audit shows the site needs more than fixes, see our website redesign services.

Yes, you keep full admin access at all times, and there’s no contract. Care plans are month-to-month: cancel with 30 days’ notice and we’ll help migrate the site wherever you want, with full backups and documentation. One thing to know: premium plugin licenses held by Uwindi stay with Uwindi, so after you leave you’ll need your own licenses for future updates.

Yes. Upgrades take effect immediately, and downgrades take effect at your next billing cycle. A common reason to upgrade is starting ad campaigns: we recommend Care Plus or higher for sites running active ads, because of the extra workload and oversight. Prime and Enterprise are quoted separately when a site becomes a store, a membership platform or a custom build.

Yes, on the Prime and Enterprise plans. Prime starts from $350/month and covers WooCommerce stores, membership sites and LMS platforms, quoted by complexity. Enterprise starts from $500/month for high-traffic sites, e-commerce, AWS or VPS hosting, Laravel, custom backend or headless builds, multi-language sites and heavy ERP or API integrations.

Rybbit is a privacy-friendly, cookieless analytics platform that is GDPR and CCPA compliant, faster than GA4 and needs no cookie banner. It’s included in Care Plus. We don’t install it automatically: when you’re ready, we set it up to track the pages, events and conversions that matter for your site, so you can see which visits turn into leads.

Yes. Uwindi is based in Leander, TX, serving the Austin metro and clients across the USA. Maintenance is done remotely, so the plans and prices are the same wherever you are. If you’re in Austin and also need a new website or local search, see our Austin web design and Austin SEO agency pages.

As soon as they are released. On our plans we check for WordPress core, plugin and theme updates every day and install them with practically no delay, followed by post-update checks; on Care Plus we test them on staging first. Backups run weekly on Care and daily on Care Plus, uptime and security are monitored 24/7, and every month you get a maintenance report. Leaving updates for weeks is one of the most common ways WordPress sites get compromised.

Yes. For websites and web apps hosted on AWS or a VPS, including Laravel, headless and custom-backend builds, we take full responsibility for the server: updates, security, monitoring and backups, together with the site itself. This runs on our Enterprise plan, from $500/month, quoted by complexity. For ECA, a private-equity staffing firm, we support the website, landing pages and AWS server infrastructure.